For Physicians


Provider Engagement
When you join Genuine Health Group, you gain access to your own dedicated practice support team, focused on streamlining your operations so you can concentrate on what you do best: patient care. On the ground or on the phone, our team is available to ensure your practice runs efficiently and effectively, with these included services:
-
Education and training for you and your staff
-
Marketing support
-
Patient retention strategies
-
Help improving the patient experience



Patient Care Support
At Genuine Health Group, we’re here to provide clinical support to help you deliver on the promise of value-based care. Our patient care support leads to better health outcomes and helps reduce unnecessary, costly interventions.
​
With Genuine Health, your patients benefit from robust clinical support services focused on improving their health status, including:
-
Health education and wellness reminders
-
Services for patients with chronic conditions
-
Appointment reminders
-
Transitional care for patients discharged from the hospital
-
Management of prescription medications
-
Encouraging medication adherence
-
Support obtaining prior authorizations
-
Help facilitating virtual care
-
Guidance for accessing behavioral health
-
Referrals to preferred specialists

Administrative Support
You became a physician to practice medicine, not to run an office. At Genuine Health, we take the administrative burden off your shoulders so you can focus on providing exceptional patient care.
When you join Genuine, you will get access to these services:
-
Office support to streamline patient scheduling and billing
-
Compliance, financial, and regulatory support
-
Credentialing
-
Claims denials support
-
Office resources and workflow support



Technology And Analytics
Our technology platform helps you identify patients with known chronic conditions or those at risk for specific diseases or episodes. It also offers guidance for treatment protocols in line with evidence-based medicine and in compliance with payer and guidelines. You’ll have access to advanced technology solutions that include the following:
-
Integration with your existing EHR
-
Practice management tools
-
Alerts for outlier test results
-
Alerts of changes in key biometrics
-
Notifications of potential comorbidities
-
Medication-related indicators for disease
-
AI-generated predictive diagnostics
Download our white paper,
“Quality Measures In A New Age.”

Quality Measures
We equip our providers with the resources and tools to improve quality scores and meet impactable measures. Specifically, we assist with:
-
Identification of care gaps
-
Corrective measures to address care gaps
-
Confirmation of coding and documentation accuracy
-
Reviews of patients’ medical histories
-
Health plan audit support
At Genuine Health Group, we help our physician partners deliver exceptional medical care to people with original Medicare and those enrolled in certain Medicare Advantage plans.
Our affiliated physicians deliver personalized, proactive care tailored to each patient’s individual needs. This approach ensures better health outcomes, reduces overall healthcare costs, and provides peace of mind every step of the way. Our clinical programs for patients include:

Health Equity Program ​​
The Health Equity Program addresses barriers to quality care – such as social determinants of health, language, and transportation – by connecting beneficiaries to personalized support and community resources. The program improves care coordination, boosts patient engagement, and helps reduce avoidable hospitalizations, supporting PCPs in meeting quality and value-based care goals. Beneficiaries receive more equitable care and stay better connected to their care team.
​​
Chronic Care Management Program ​​
The Chronic Care Management (CCM) program supports patients with multiple chronic conditions through regular check-ins, care coordination, and personalized care plans. It helps beneficiaries manage their health and medications and avoid spending time in the hospital. Patients benefit from a consistent care team, home monitoring tools when needed, and easier access to resources. For PCPs, the program improves engagement and outcomes, supporting value-based care goals.
​
Transition Care Management Program ​​
The Transition Care Management (TCM) program supports patients after hospital discharge by coordinating follow-up care, managing medications, and addressing post-discharge needs. It ensures beneficiaries have a smooth recovery, reducing complications or readmissions. Patients receive personalized support and timely access to their providers, while PCPs benefit from stronger care continuity and better outcomes.












