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Welcome To Genuine Health 


If you have questions about Accountable Care Organizations or special programs, you may call Medicare at 1-800-MEDICARE

(1-800-633-4227; TTY users may call 1-877-486-2048),

or the ACO at 786-878-5500. You may learn more about ACOs at CMS’ Innovation page.

An Accountable Care Organization


You may have received notification that your doctor is part of Genuine Health, an Accountable Care Organization participating in the Shared Savings Program (MSSP) or Realizing Equity, Access, and Community Health (REACH) Model within Medicare.

Your Medicare benefits have not changed. You still have the freedom of choice to go to any doctor, hospital, or other healthcare provider of your choice that accepts Medicare.

What Is An ACO?


An ACO is a group of doctors, hospitals, and other healthcare providers who agree to work together to keep you healthy. All physician members of Genuine Health agree to the following:


  • We will help everyone work together to give you better care.

  • We will coordinate your care according to your individual medical needs and treatment choices.

  • We will protect your medical records and privacy.

  • We will work to reduce duplicate tests and duplicate paperwork that cost you time and money.

About Your Care


Because your doctor is now connected with Genuine Health, some special features may be available to you at no extra cost. These advantages include:


  • Health education

  • Reminders for wellness visits and other healthcare services

  • Ongoing support for your changing healthcare needs

  • Chronic care services at your home, as well as assistance setting up doctor appointments and additional services, at no extra cost

  • Private review of your medical records and healthcare costs with Genuine Insights™

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