Welcome To Genuine Health Direct


If you have questions about Direct Contracting Entities or special programs, you may call Medicare at 1-800-MEDICARE (1-800-633-4227; TTY users may call 1-877-486-2048), or the DCE at 786-878-5500. You may learn more about Medicare Direct Contracting Entities at CMS’ Innovation page.

A Direct Contracting Entity


You may have received notification that your doctor is part of Genuine Health Direct, a Medicare Direct Contracting Entity (DCE) participating in a program within Medicare.

Your Medicare benefits have not changed. You still have the freedom of choice to go to any doctor, hospital, or other healthcare provider of your choice that accepts Medicare.

What Is A DCE?


A DCE is a group of doctors, hospitals, and other healthcare providers who agree to work together to keep you healthy. All physician members of Genuine Health Direct agree to the following:


  • We will help everyone work together to give you better care.

  • We will coordinate your care according to your individual medical needs and treatment choices.

  • We will protect your medical records and privacy.

  • We will work to reduce duplicate tests and duplicate paperwork that cost you time and money.

About Your Care


Because your doctor is now connected with Genuine Health Direct, some special features may be available to you at no extra cost. These advantages include:


  • Health education

  • Reminders for wellness visits and other healthcare services

  • Ongoing support for your changing healthcare needs

  • Chronic care services at your home, as well as assistance setting up doctor appointments and additional services, at no extra cost